I just wanted to write in about one of your employees Mike Fogelson. I had ordered a jacket from you guys and due to sizing had to exchange it. There was some issues with getting the jacket I had requested, but Mike went above and beyond to make sure that everything was sorted out in a timely manner. I just wanted to give him the recognition that he deserves! Because of the dedication he showed I will without a doubt continue to do business with your company! Not only did he get it sent out right away but I got the jacket 2 days before the expected delivery date! Thanks guys!
-Katie
Just want to say a big thank you for the help and great service. Stuart and I had a fantastic snowmobile trip in Steamboat. Our first day out was 3hrs. The Klim gear was very comfortable, fit well and was warm. We'll definitely do business with you again and we have already told our friends about you. Everyone is very helpful, well informed and the merchandise was sent on time.
Happy New Year!
Gaye Lynn
Sales Team,
I just wanted to personally thank you for helping me with the ordering of a coat I purchased on Monday. It arrived at 10 am this morning and is perfect. It was a gift for my boyfriend and I?m sure he is going to love it. Up North Sports has the best customer service of any company I have ordered through and we will both be using you for all of our winter wear needs. Again thank you for the remarkable service and I have been and will continue to recommend your business to people.
Elizabeth