CALLED CUSTOMER SERVICE WITH SIZING AND PRICING QUESTIONS. VERY VERY HELPFUL GUY ANSWERED ALL MY QUESTIONS. IT HAS BEEN A PLEASURE SHOPPING ONLINE WITH YOU. THANK YOU SO MUCH FOR YOUR "CRAZY, WICKED" SERVICE....CHERYL
I was just about to order a hat online from another website, whenIi noticed the shipping would take too long. When I called their customer support the woman was super rude to me and made it very clear that I wouldn't recieve my hat before Christmas Eve (my brother's birthday, whome the hat was for.) I searched again and found the same hat on your website. When I called your customer support the woman on the phone was sooo nice and accomidating. She took my order right then and there and I recieved an email conformation before we even got off the phone. She said she would be packing it in a box right away and woud ship it today in order for me to recieve it within the next day or two. She also didn't even have to charge me extra! She was sooo polite and helpful and I really wanted to thank you, and he,r for a wonderful shopping experience during the holidays. Christmas can make people in retail and sales grumpy and impatient and she was the complete opposite. My order number is 1324304883 if that helps you identify who helped me. She definatly deserves praise for a job well done.
Thanks again!
Katie
I just wanted to take the time to say thank you for getting my helmet to me quickly. I placed the order on a Sunday night and it was to me in Northern California within 4 days just in time for my next ride. I'm really happy with the the snowcross helmet package. The helmet and the goggles are a great combination. I look foward to doing buisness with you in the future and will be more than hapy to recomend your store to friends and family.
Matt