We are a repeat customer, just ordered over $650 merchandise from you last week, went to wrap present and realized I ordered the pink x-system pants for my daughter (which matches the younger daughters new jacket, but the older daughters jacket is purple! Called and worked with Mike to get the purple ones shipped out before they were gone, and he helped me with the return information for the pink ones. Very nice to work with, so we decided to order a set of boots now too! Thanks for being so great to work with when customers make normal real life mistakes.
Danelle
Sales Team,
I just wanted to personally thank you for helping me with the ordering of a coat I purchased on Monday. It arrived at 10 am this morning and is perfect. It was a gift for my boyfriend and I?m sure he is going to love it. Up North Sports has the best customer service of any company I have ordered through and we will both be using you for all of our winter wear needs. Again thank you for the remarkable service and I have been and will continue to recommend your business to people.
Elizabeth
Spoke to Mike today about making an exchange. It was so easy!! I like doing biz with you so I'm getting my girls new helmets too.
Brandelyn