I just wanted to write in about one of your employees Mike Fogelson. I had ordered a jacket from you guys and due to sizing had to exchange it. There was some issues with getting the jacket I had requested, but Mike went above and beyond to make sure that everything was sorted out in a timely manner. I just wanted to give him the recognition that he deserves! Because of the dedication he showed I will without a doubt continue to do business with your company! Not only did he get it sent out right away but I got the jacket 2 days before the expected delivery date! Thanks guys!
-Katie
It's rare these days to find people who really appreciate the value of a customer. The folks at upnorthsports definitely do. They are super-friendly, knowledgeable and very customer focused. We had a problem with an item (manufacturing defect) and they promptly took care of it. Highly recommended!
We'll definitely be back!
Gary
had bought boots from a different company took over 2 weeks to receive product and was wrong size!!! took another week for them to credit me back called you guys and was told 2 days max was here the next day amazing!!!! Thanks guys!!!!
Adrion