Thank you for your prompt reply. I contacted your customer support and we were able to work out a solution. I cannot even begin to tell you how pleased and grateful I am with the customer service I received! Whitney was so polite and immensely helpful. I will be recommending your company to anyone and everyone I talk to for a long time. Have a wonderful day!
Thanks Mike for all of the help! I am going to spread the word. And I love the Military discount. I am active duty Navy, and will be spreading my experience throughout my riding group.
Thomas
Good morning Mike,
I was pleasantly surprised to come home on Tuesday to find the replacement helmet bag already there waiting for me. Up North Sports company has truly renewed our belief that there are still companies out there who understand the importance of great customer service. I've told everyone that I can what a positive experience we've had with your company.
We have more equipment (you can never have enough!!) to purchase in the near future and it's going to be with Up North Sports!!
Thanks again and have a great day!
Tammy