Good morning Mike,
I was pleasantly surprised to come home on Tuesday to find the replacement helmet bag already there waiting for me. Up North Sports company has truly renewed our belief that there are still companies out there who understand the importance of great customer service. I've told everyone that I can what a positive experience we've had with your company.
We have more equipment (you can never have enough!!) to purchase in the near future and it's going to be with Up North Sports!!
Thanks again and have a great day!
Tammy
Spoke to Mike today about making an exchange. It was so easy!! I like doing biz with you so I'm getting my girls new helmets too.
Brandelyn
Just wanted to let you know my new HJC helmet was waiting on my steps when I got home tonight. Not too bad considering I placed the order yesterday afternoon!
Thanks again,
Doug