I was just about to order a hat online from another website, whenIi noticed the shipping would take too long. When I called their customer support the woman was super rude to me and made it very clear that I wouldn't recieve my hat before Christmas Eve (my brother's birthday, whome the hat was for.) I searched again and found the same hat on your website. When I called your customer support the woman on the phone was sooo nice and accomidating. She took my order right then and there and I recieved an email conformation before we even got off the phone. She said she would be packing it in a box right away and woud ship it today in order for me to recieve it within the next day or two. She also didn't even have to charge me extra! She was sooo polite and helpful and I really wanted to thank you, and he,r for a wonderful shopping experience during the holidays. Christmas can make people in retail and sales grumpy and impatient and she was the complete opposite. My order number is 1324304883 if that helps you identify who helped me. She definatly deserves praise for a job well done.
Thanks again!
Katie
My husband works outdoors and has trouble finding workclothes that are warm enough for ND winters. He loves the snowmobile suit he ordered from you guys - he stays warm in the worse conditions!
Byron
Thank you guys so much for the time you spent with my mom and I.
We talked the rest of the day about how great the experience was.
I hope that everything continues to go well for your business and you've made a customer for life with me. :)
A special thanks again for the DVDs as they are helping get me by until the snow hits the ground!
I put up a review on the HCS forum and also on Google, I will be telling everyone that your shop is the place to go.
Thanks again, Nick