Thank you for your prompt reply. I contacted your customer support and we were able to work out a solution. I cannot even begin to tell you how pleased and grateful I am with the customer service I received! Whitney was so polite and immensely helpful. I will be recommending your company to anyone and everyone I talk to for a long time. Have a wonderful day!
Steve,
I just picked up my son's FXR jacket from Harold's who did the warranty zipper replacement. AWESOME service from both you guys and Harold's. Harold's actually had the jacket ready on Saturday but I wasn't able to get over there to pick it up. They were super friendly and helpful and actually called me a number of times to make sure I was aware that the jacket was ready.
My son will be warm again.
Thank you so much for everything.
Diane
Dear Up North Sports-
I just wanted to thank you sooo much for the great service you give. I ordered my husband's new snowmobile jacket late because I didn't have the money until right before Christmas. You came through and I got it on Christmas Eve with enough time to wrap it and get it under the tree.
We have ordered several times from you and we will keep ordering when we need snowmobile gear because you really are the best.
Thanks a million!!!!
Jennifer