I just wanted to write in about one of your employees Mike Fogelson. I had ordered a jacket from you guys and due to sizing had to exchange it. There was some issues with getting the jacket I had requested, but Mike went above and beyond to make sure that everything was sorted out in a timely manner. I just wanted to give him the recognition that he deserves! Because of the dedication he showed I will without a doubt continue to do business with your company! Not only did he get it sent out right away but I got the jacket 2 days before the expected delivery date! Thanks guys!
-Katie
Thank you I appreciate your customer service and I will continue to do buisiness with your company. Thank you for your timely responses. As a customer these are important.... I can buy the product anyplace but buying a product from a company that takes the time to make there customers happy is what counts. Thanks again.
Happy customer.
Dan
When will you folks be back in action at the store? This guy is moving back up for school and needs to restock for yet another epic winter and I won't settle for anything less than the gear and great customer service I get from Up North Sports!