Just a quick note to let you know just how much your great customer service is appreciated. I placed an order for a 509 helmet knowing I was going to need it before a trip out west. I was on a tight time frame and Mike made it happen! I received my order the day before we left. Mike did a great job of answering my questions and keeping me informed of shipping dates. Great job Up North Sports.
Bret
Up North Sports,
I'm usually not one to write an email to a company but in this case I wanted to send a you guys a big thank you! I just received my order (stomper boots) and they feel great and got them FAST. I will be taking a trip out west, leaving later this week. Since there is no snow here in IA I haven't taken my gear out until now, getting ready for this trip. A few days ago I see my old boots have a gaping hole in them and most the rubber completely cracked and deteriorated on my right boot! I needed a new pair fast and you guys delivered just that. There are next to no dealers around me that sell apparel so I was dependent on an online dealer. I came across you guys, saw you were a state away in MN, and read many good reviews about you on various snowmobile message boards. You guys didn't disappoint, and I will definitely be back for anything else I need. I would much rather support a smaller local company than the big name stores that treat you as a number. Not too many companies will ship same day with free shipping, let alone a hand written thank you on my invoice. I will do all I can to spread the word of my experience with my order, and you guys keep up the great service! Can't wait to try these boots out!
Thanks again,
-Dustin
My boots came today, wow they are fantastic, fit great, liner is great. Thank you so much
Arne