I was just about to order a hat online from another website, whenIi noticed the shipping would take too long. When I called their customer support the woman was super rude to me and made it very clear that I wouldn't recieve my hat before Christmas Eve (my brother's birthday, whome the hat was for.) I searched again and found the same hat on your website. When I called your customer support the woman on the phone was sooo nice and accomidating. She took my order right then and there and I recieved an email conformation before we even got off the phone. She said she would be packing it in a box right away and woud ship it today in order for me to recieve it within the next day or two. She also didn't even have to charge me extra! She was sooo polite and helpful and I really wanted to thank you, and he,r for a wonderful shopping experience during the holidays. Christmas can make people in retail and sales grumpy and impatient and she was the complete opposite. My order number is 1324304883 if that helps you identify who helped me. She definatly deserves praise for a job well done.
Thanks again!
Katie
Just wanted to let you guys know that the FXR Renegade Pants are amazing. I've been out riding in 20 below weather and 30 above weather.....and I couldn't be more comfortable. Your customer service is second to none. Thanks so much!!
Dave
I just wanted to say you guys are awesome!! I ordered a new snowmobile jacket a few weeks ago. I received it on Friday and I LOVE it!! When I was looking for a new jacket, there were a few that I liked but I wasn?t sure about the colors. I called to ask about them and asked that they be honest about it as I didn?t want to order a jacket that I was unsure about. The guy I talked to on the phone was so helpful. My jacket fits awesome and I love everything about it. Now I am even more excited about snowmobiling season. Thanks to everyone up there for all your help.
Kari