Just a quick note to let you know just how much your great customer service is appreciated. I placed an order for a 509 helmet knowing I was going to need it before a trip out west. I was on a tight time frame and Mike made it happen! I received my order the day before we left. Mike did a great job of answering my questions and keeping me informed of shipping dates. Great job Up North Sports.
Bret
Howdy! So the only thing I would like to see is that you add a review tab on all the items. I just bought a jacket from you guys via Phone. I was searching the Internet for weeks trying to see what people thought of these new jackets (mine is 4 yrs old) and I couldn't find anything so if you could add that, that would be awesome. That way "we" can view other people's comments about the jackets.
Other than that everything was extremely nice you guys have wonderful customer service every time I called, no complaints at all thanks so much. I wish there was a closer store to me!!!!
Clay
Thank you for your prompt reply. I contacted your customer support and we were able to work out a solution. I cannot even begin to tell you how pleased and grateful I am with the customer service I received! Whitney was so polite and immensely helpful. I will be recommending your company to anyone and everyone I talk to for a long time. Have a wonderful day!