Called to ask questions 2 different times, and both customer service reps were very pleasant and helpful.
Michael
It's rare these days to find people who really appreciate the value of a customer. The folks at upnorthsports definitely do. They are super-friendly, knowledgeable and very customer focused. We had a problem with an item (manufacturing defect) and they promptly took care of it. Highly recommended!
We'll definitely be back!
Gary
You guys rock! I ordered a snowmobile jacket on January 1st and it arrived yesterday! I wanted it by Thursday for a trip we?re taking this weekend. After I placed the order, I called to see if expedited delivery would be needed and was told that a note was put on the order and I?d be contacted if needed. Not long after, a gentleman called to let me know that the size I ordered wouldn?t make it because it was coming from a warehouse in Canada. After discussing it with him, he felt that I needed a size smaller and that was available for shipping right away. The jacket is awesome and fits perfectly! I can?t wait to wear it! I?d like to thank everyone who played a part in processing my order. I couldn?t be more pleased with the product and the service I received! Hats off to all of you!
Jackie