Mike,
I just wanted to thank you for the quick shipping. The bibs came at 11:30 and wee were on the trail by 1.
My husband wants to say thanks for the hat, he loves it.
I hope you have a Merry Christmas and Happy New Year.
Thanks agian
Mary
Howdy! So the only thing I would like to see is that you add a review tab on all the items. I just bought a jacket from you guys via Phone. I was searching the Internet for weeks trying to see what people thought of these new jackets (mine is 4 yrs old) and I couldn't find anything so if you could add that, that would be awesome. That way "we" can view other people's comments about the jackets.
Other than that everything was extremely nice you guys have wonderful customer service every time I called, no complaints at all thanks so much. I wish there was a closer store to me!!!!
Clay
I was just about to order a hat online from another website, whenIi noticed the shipping would take too long. When I called their customer support the woman was super rude to me and made it very clear that I wouldn't recieve my hat before Christmas Eve (my brother's birthday, whome the hat was for.) I searched again and found the same hat on your website. When I called your customer support the woman on the phone was sooo nice and accomidating. She took my order right then and there and I recieved an email conformation before we even got off the phone. She said she would be packing it in a box right away and woud ship it today in order for me to recieve it within the next day or two. She also didn't even have to charge me extra! She was sooo polite and helpful and I really wanted to thank you, and he,r for a wonderful shopping experience during the holidays. Christmas can make people in retail and sales grumpy and impatient and she was the complete opposite. My order number is 1324304883 if that helps you identify who helped me. She definatly deserves praise for a job well done.
Thanks again!
Katie