It's rare these days to find people who really appreciate the value of a customer. The folks at upnorthsports definitely do. They are super-friendly, knowledgeable and very customer focused. We had a problem with an item (manufacturing defect) and they promptly took care of it. Highly recommended!
We'll definitely be back!
Gary
Good morning Mike,
I was pleasantly surprised to come home on Tuesday to find the replacement helmet bag already there waiting for me. Up North Sports company has truly renewed our belief that there are still companies out there who understand the importance of great customer service. I've told everyone that I can what a positive experience we've had with your company.
We have more equipment (you can never have enough!!) to purchase in the near future and it's going to be with Up North Sports!!
Thanks again and have a great day!
Tammy
I don?t typically write emails when I get good customer service, but I felt compelled to write you. I just wanted to let you know how impressed I was with your service! From your friendly greeting, all the way to you loading my gear into my pickup?absolutely fantastic. I would not hesitate to make the 14 hour round trip again solely based on the way you treated me. I?ve told everyone that I?ve seen since Saturday about you, and will continue to HIGHLY recommend you in the future. Thanks again for making my experience one to remember.
Sincerely,
David