I just wanted to write in about one of your employees Mike Fogelson. I had ordered a jacket from you guys and due to sizing had to exchange it. There was some issues with getting the jacket I had requested, but Mike went above and beyond to make sure that everything was sorted out in a timely manner. I just wanted to give him the recognition that he deserves! Because of the dedication he showed I will without a doubt continue to do business with your company! Not only did he get it sent out right away but I got the jacket 2 days before the expected delivery date! Thanks guys!
-Katie
Just wanted to let you guys know that the FXR Renegade Pants are amazing. I've been out riding in 20 below weather and 30 above weather.....and I couldn't be more comfortable. Your customer service is second to none. Thanks so much!!
Dave
Sales Team,
I just wanted to personally thank you for helping me with the ordering of a coat I purchased on Monday. It arrived at 10 am this morning and is perfect. It was a gift for my boyfriend and I?m sure he is going to love it. Up North Sports has the best customer service of any company I have ordered through and we will both be using you for all of our winter wear needs. Again thank you for the remarkable service and I have been and will continue to recommend your business to people.
Elizabeth