Just wanted to say thanks to all at up north sports for the great fxr camo boots with super speedy processing time.
I am a delivery guy, and my boots blew out on monday (massive water leakage). Ordered these Monday night and am now wearing them already on Thursday. You guys are a life saver.
These boots are 10 times better and warmer than any boot i have ever had.
ps. My daughter is loving the big box you shipped them in. She is making a pirate ship out of it!!!!!
Adam
Thank you for your prompt reply. I contacted your customer support and we were able to work out a solution. I cannot even begin to tell you how pleased and grateful I am with the customer service I received! Whitney was so polite and immensely helpful. I will be recommending your company to anyone and everyone I talk to for a long time. Have a wonderful day!
We are a repeat customer, just ordered over $650 merchandise from you last week, went to wrap present and realized I ordered the pink x-system pants for my daughter (which matches the younger daughters new jacket, but the older daughters jacket is purple! Called and worked with Mike to get the purple ones shipped out before they were gone, and he helped me with the return information for the pink ones. Very nice to work with, so we decided to order a set of boots now too! Thanks for being so great to work with when customers make normal real life mistakes.
Danelle