Hello,
Thank you so much for the amazing customer service and the fast shipping. I will definitely continue to shop with you in the future.
Heather
You guys rock! I ordered a snowmobile jacket on January 1st and it arrived yesterday! I wanted it by Thursday for a trip we?re taking this weekend. After I placed the order, I called to see if expedited delivery would be needed and was told that a note was put on the order and I?d be contacted if needed. Not long after, a gentleman called to let me know that the size I ordered wouldn?t make it because it was coming from a warehouse in Canada. After discussing it with him, he felt that I needed a size smaller and that was available for shipping right away. The jacket is awesome and fits perfectly! I can?t wait to wear it! I?d like to thank everyone who played a part in processing my order. I couldn?t be more pleased with the product and the service I received! Hats off to all of you!
Jackie
Up North Sports,
I'm usually not one to write an email to a company but in this case I wanted to send a you guys a big thank you! I just received my order (stomper boots) and they feel great and got them FAST. I will be taking a trip out west, leaving later this week. Since there is no snow here in IA I haven't taken my gear out until now, getting ready for this trip. A few days ago I see my old boots have a gaping hole in them and most the rubber completely cracked and deteriorated on my right boot! I needed a new pair fast and you guys delivered just that. There are next to no dealers around me that sell apparel so I was dependent on an online dealer. I came across you guys, saw you were a state away in MN, and read many good reviews about you on various snowmobile message boards. You guys didn't disappoint, and I will definitely be back for anything else I need. I would much rather support a smaller local company than the big name stores that treat you as a number. Not too many companies will ship same day with free shipping, let alone a hand written thank you on my invoice. I will do all I can to spread the word of my experience with my order, and you guys keep up the great service! Can't wait to try these boots out!
Thanks again,
-Dustin