Good Afternoon Staff at Up North Sports,
I ordered a jacket for my husband on Oct 30, 2014! Your friendly staff
helped me out on the phone prior to my placing the order online and within an hour of ordering it I had a confirmation email with all of the details.
I also received an email with the tracking information as well as a thank you email. Today is November 12th and I received my package containing the jacket, a catalogue and a thank note with a big smiling face on it. You guys are fantastic to deal with! Nowadays everyone seems to be in a rush and too busy, but you guys nailed it by taking the extra few minutes with the details and it made all the difference.
Happy Customer
Lolly Uebel from Canada
Good morning Mike,
I was pleasantly surprised to come home on Tuesday to find the replacement helmet bag already there waiting for me. Up North Sports company has truly renewed our belief that there are still companies out there who understand the importance of great customer service. I've told everyone that I can what a positive experience we've had with your company.
We have more equipment (you can never have enough!!) to purchase in the near future and it's going to be with Up North Sports!!
Thanks again and have a great day!
Tammy
Navigating your site is easily one of the easiest ones I have ever been on. I talked to Whitney on Facebook about some products and she was extremely cooperative and helpful. Thank you.
Nick