Thank you for the great customer service. You don't find that very often and it was greatly appreciated.
Mary
Good morning Mike,
I was pleasantly surprised to come home on Tuesday to find the replacement helmet bag already there waiting for me. Up North Sports company has truly renewed our belief that there are still companies out there who understand the importance of great customer service. I've told everyone that I can what a positive experience we've had with your company.
We have more equipment (you can never have enough!!) to purchase in the near future and it's going to be with Up North Sports!!
Thanks again and have a great day!
Tammy
Steve,
I just picked up my son's FXR jacket from Harold's who did the warranty zipper replacement. AWESOME service from both you guys and Harold's. Harold's actually had the jacket ready on Saturday but I wasn't able to get over there to pick it up. They were super friendly and helpful and actually called me a number of times to make sure I was aware that the jacket was ready.
My son will be warm again.
Thank you so much for everything.
Diane