Your site is very easy to search and make a purchase.
I put items in my shopping cart, as I needed to check sizes and the family was around and didn't want them to see what I was purchasing, so easier to leave in cart.
Your prices are very competitive in FXR clothing. We have purchased many other pieces, other places. Be sure we will always return here to check the pricing first!
I also love your shipping rates.
We spend nearly every weekend all summer within 45 minutes of Bemidji (in Bena, on Lake Winnibigoshish). So, I cannot wait to actually come into your store this summer!! It is going to be "dangerous" shall we say??
I have already made a purchase and a partial return and exchange. Very impressed with how quickly it was all handled.
You seem to be customer oriented, which is wonderful to find on-line. So many sites are overwhelming.
Thanks for being customer oriented!
Have a great weekend ~
Diane
Good Afternoon Staff at Up North Sports,
I ordered a jacket for my husband on Oct 30, 2014! Your friendly staff
helped me out on the phone prior to my placing the order online and within an hour of ordering it I had a confirmation email with all of the details.
I also received an email with the tracking information as well as a thank you email. Today is November 12th and I received my package containing the jacket, a catalogue and a thank note with a big smiling face on it. You guys are fantastic to deal with! Nowadays everyone seems to be in a rush and too busy, but you guys nailed it by taking the extra few minutes with the details and it made all the difference.
Happy Customer
Lolly Uebel from Canada
Up North Sports,
I'm usually not one to write an email to a company but in this case I wanted to send a you guys a big thank you! I just received my order (stomper boots) and they feel great and got them FAST. I will be taking a trip out west, leaving later this week. Since there is no snow here in IA I haven't taken my gear out until now, getting ready for this trip. A few days ago I see my old boots have a gaping hole in them and most the rubber completely cracked and deteriorated on my right boot! I needed a new pair fast and you guys delivered just that. There are next to no dealers around me that sell apparel so I was dependent on an online dealer. I came across you guys, saw you were a state away in MN, and read many good reviews about you on various snowmobile message boards. You guys didn't disappoint, and I will definitely be back for anything else I need. I would much rather support a smaller local company than the big name stores that treat you as a number. Not too many companies will ship same day with free shipping, let alone a hand written thank you on my invoice. I will do all I can to spread the word of my experience with my order, and you guys keep up the great service! Can't wait to try these boots out!
Thanks again,
-Dustin
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