I just received my replacement cold wave pants to go with my jacket. I wanted to thank you for the ease of the exchange and the great customer service. The gear fits great and you've definitely earned my future business.
Thanks again!
Andrew
Good morning Mike,
I was pleasantly surprised to come home on Tuesday to find the replacement helmet bag already there waiting for me. Up North Sports company has truly renewed our belief that there are still companies out there who understand the importance of great customer service. I've told everyone that I can what a positive experience we've had with your company.
We have more equipment (you can never have enough!!) to purchase in the near future and it's going to be with Up North Sports!!
Thanks again and have a great day!
Tammy
Ordered yesterday and wanted to call to tell us that he received his bibs today and he was thrilled! And appreciated our customer service! Good job team
Jeff