Steve,
I just picked up my son's FXR jacket from Harold's who did the warranty zipper replacement. AWESOME service from both you guys and Harold's. Harold's actually had the jacket ready on Saturday but I wasn't able to get over there to pick it up. They were super friendly and helpful and actually called me a number of times to make sure I was aware that the jacket was ready.
My son will be warm again.
Thank you so much for everything.
Diane
Thank you for the great customer service. You don't find that very often and it was greatly appreciated.
Mary
Just a quick note to let you know just how much your great customer service is appreciated. I placed an order for a 509 helmet knowing I was going to need it before a trip out west. I was on a tight time frame and Mike made it happen! I received my order the day before we left. Mike did a great job of answering my questions and keeping me informed of shipping dates. Great job Up North Sports.
Bret