Steve,
I just picked up my son's FXR jacket from Harold's who did the warranty zipper replacement. AWESOME service from both you guys and Harold's. Harold's actually had the jacket ready on Saturday but I wasn't able to get over there to pick it up. They were super friendly and helpful and actually called me a number of times to make sure I was aware that the jacket was ready.
My son will be warm again.
Thank you so much for everything.
Diane
Wow! Received it this morning. Very impressed how fast I received it. Thanks mike and looking forward to doing business again :) Thanks again!
Darlene
I just received my replacement cold wave pants to go with my jacket. I wanted to thank you for the ease of the exchange and the great customer service. The gear fits great and you've definitely earned my future business.
Thanks again!
Andrew