I just wanted to write in about one of your employees Mike Fogelson. I had ordered a jacket from you guys and due to sizing had to exchange it. There was some issues with getting the jacket I had requested, but Mike went above and beyond to make sure that everything was sorted out in a timely manner. I just wanted to give him the recognition that he deserves! Because of the dedication he showed I will without a doubt continue to do business with your company! Not only did he get it sent out right away but I got the jacket 2 days before the expected delivery date! Thanks guys!
-Katie
It's rare these days to find people who really appreciate the value of a customer. The folks at upnorthsports definitely do. They are super-friendly, knowledgeable and very customer focused. We had a problem with an item (manufacturing defect) and they promptly took care of it. Highly recommended!
We'll definitely be back!
Gary
Hey there! Just received our order of snowmobile jackets and pants today. We were eagerly awaiting there arrival to see how warm they would be. We live way up in Northern Canada ( Thompson, Manitoba)and today was -38 with the wind chill. We just got back from a 2hour ride and are still toasty. Thanks for the great service and great products!
Loretta