I just wanted to write in about one of your employees Mike Fogelson. I had ordered a jacket from you guys and due to sizing had to exchange it. There was some issues with getting the jacket I had requested, but Mike went above and beyond to make sure that everything was sorted out in a timely manner. I just wanted to give him the recognition that he deserves! Because of the dedication he showed I will without a doubt continue to do business with your company! Not only did he get it sent out right away but I got the jacket 2 days before the expected delivery date! Thanks guys!
-Katie
Please note. I will make sure from this point on to purchase items from you. You have excellent customer service!
Carrie
Good Morning!
I purchased a pink HJC helmet on Monday evening, and it arrived yesterday. I am writing this email to thank you profusely! The shipping was fast and was packed really well! I had requested it be in a plain box as it was going to a public place, and it certainly was! The full wiring kit (not just the cable) was a pleasant surprise, and the hand written note inside the box on the invoice was a lovely touch. (Not to mention the wonderful price of the helmet and electric shield!!!)
I cannot speak highly enough of your company and have already recommended to friends they shop there for anything they need!
Thank you again for going the extra mile, it really is appreciated.
Kara