Steve,
I just picked up my son's FXR jacket from Harold's who did the warranty zipper replacement. AWESOME service from both you guys and Harold's. Harold's actually had the jacket ready on Saturday but I wasn't able to get over there to pick it up. They were super friendly and helpful and actually called me a number of times to make sure I was aware that the jacket was ready.
My son will be warm again.
Thank you so much for everything.
Diane
Just would like to thank you for the great service. Love my new jacket and can't wait to try it out.
Terry
Called to ask questions 2 different times, and both customer service reps were very pleasant and helpful.
Michael