Good Afternoon Staff at Up North Sports,
I ordered a jacket for my husband on Oct 30, 2014! Your friendly staff
helped me out on the phone prior to my placing the order online and within an hour of ordering it I had a confirmation email with all of the details.
I also received an email with the tracking information as well as a thank you email. Today is November 12th and I received my package containing the jacket, a catalogue and a thank note with a big smiling face on it. You guys are fantastic to deal with! Nowadays everyone seems to be in a rush and too busy, but you guys nailed it by taking the extra few minutes with the details and it made all the difference.
Happy Customer
Lolly Uebel from Canada
Thank you for reply! Great Service is why I shop Up North Sports First!
Best-Joe W.
I don?t typically write emails when I get good customer service, but I felt compelled to write you. I just wanted to let you know how impressed I was with your service! From your friendly greeting, all the way to you loading my gear into my pickup?absolutely fantastic. I would not hesitate to make the 14 hour round trip again solely based on the way you treated me. I?ve told everyone that I?ve seen since Saturday about you, and will continue to HIGHLY recommend you in the future. Thanks again for making my experience one to remember.
Sincerely,
David