I was just about to order a hat online from another website, whenIi noticed the shipping would take too long. When I called their customer support the woman was super rude to me and made it very clear that I wouldn't recieve my hat before Christmas Eve (my brother's birthday, whome the hat was for.) I searched again and found the same hat on your website. When I called your customer support the woman on the phone was sooo nice and accomidating. She took my order right then and there and I recieved an email conformation before we even got off the phone. She said she would be packing it in a box right away and woud ship it today in order for me to recieve it within the next day or two. She also didn't even have to charge me extra! She was sooo polite and helpful and I really wanted to thank you, and he,r for a wonderful shopping experience during the holidays. Christmas can make people in retail and sales grumpy and impatient and she was the complete opposite. My order number is 1324304883 if that helps you identify who helped me. She definatly deserves praise for a job well done.
Thanks again!
Katie
Hi, I just wanted to let you know how happy my wife and I are with your company. We tried to purchase a pair of Motor Fist bibs that were in the clear out section. I guess there was a mix up on size in stock so we were upgraded and they look to be fantastic. All of the interaction I had with your sales staff was great and the product shipped and arrived exactly as we were told. I will definitely be recommending your company to my friends.
Thanks again,
Martie
Hello - we received our pkg (boots) both fit good. We appreciate you letting us know how our order was coming along and our grandson was VERY happy and excited with the hats. Thank you very much for the excellent service we will remember you in the future.
Linda and Ray