We are a repeat customer, just ordered over $650 merchandise from you last week, went to wrap present and realized I ordered the pink x-system pants for my daughter (which matches the younger daughters new jacket, but the older daughters jacket is purple! Called and worked with Mike to get the purple ones shipped out before they were gone, and he helped me with the return information for the pink ones. Very nice to work with, so we decided to order a set of boots now too! Thanks for being so great to work with when customers make normal real life mistakes.
Danelle
I just received my replacement cold wave pants to go with my jacket. I wanted to thank you for the ease of the exchange and the great customer service. The gear fits great and you've definitely earned my future business.
Thanks again!
Andrew
Thank You - its this kind of service that will keep me coming back
Steve