We are a repeat customer, just ordered over $650 merchandise from you last week, went to wrap present and realized I ordered the pink x-system pants for my daughter (which matches the younger daughters new jacket, but the older daughters jacket is purple! Called and worked with Mike to get the purple ones shipped out before they were gone, and he helped me with the return information for the pink ones. Very nice to work with, so we decided to order a set of boots now too! Thanks for being so great to work with when customers make normal real life mistakes.
Danelle
Just wanted to tell you that I am so pleased with your company. Extremely fast shipping, always the correct order and quality product. I received four ordered items in less than two days.
I had a jacket ordered by my boyfriend for me last year(how I first found out about you), it came in two days and when I needed to send it back to exchange sizes, it was still a pretty fast shipping and friendly service when he called in to see if he could send it back.
I will be recommending this site to whoever is looking for snowmobile gear and will make a commitment to order anything for the snow season from you! Also, it was nice to see you at Grass Drags and Hay Days!
Thanks again for such quality service. I don?t think I have ever written a review for any company I purchased from but was so impressed I felt obligated to let you know. And the hand-written message on the receipt was great !
Angela
Up North Sports,
I'm usually not one to write an email to a company but in this case I wanted to send a you guys a big thank you! I just received my order (stomper boots) and they feel great and got them FAST. I will be taking a trip out west, leaving later this week. Since there is no snow here in IA I haven't taken my gear out until now, getting ready for this trip. A few days ago I see my old boots have a gaping hole in them and most the rubber completely cracked and deteriorated on my right boot! I needed a new pair fast and you guys delivered just that. There are next to no dealers around me that sell apparel so I was dependent on an online dealer. I came across you guys, saw you were a state away in MN, and read many good reviews about you on various snowmobile message boards. You guys didn't disappoint, and I will definitely be back for anything else I need. I would much rather support a smaller local company than the big name stores that treat you as a number. Not too many companies will ship same day with free shipping, let alone a hand written thank you on my invoice. I will do all I can to spread the word of my experience with my order, and you guys keep up the great service! Can't wait to try these boots out!
Thanks again,
-Dustin
Black
Sierra
Blue
White
Orange
Black
