Sales Team,
I just wanted to personally thank you for helping me with the ordering of a coat I purchased on Monday. It arrived at 10 am this morning and is perfect. It was a gift for my boyfriend and I?m sure he is going to love it. Up North Sports has the best customer service of any company I have ordered through and we will both be using you for all of our winter wear needs. Again thank you for the remarkable service and I have been and will continue to recommend your business to people.
Elizabeth
Up North Sports,
I'm usually not one to write an email to a company but in this case I wanted to send a you guys a big thank you! I just received my order (stomper boots) and they feel great and got them FAST. I will be taking a trip out west, leaving later this week. Since there is no snow here in IA I haven't taken my gear out until now, getting ready for this trip. A few days ago I see my old boots have a gaping hole in them and most the rubber completely cracked and deteriorated on my right boot! I needed a new pair fast and you guys delivered just that. There are next to no dealers around me that sell apparel so I was dependent on an online dealer. I came across you guys, saw you were a state away in MN, and read many good reviews about you on various snowmobile message boards. You guys didn't disappoint, and I will definitely be back for anything else I need. I would much rather support a smaller local company than the big name stores that treat you as a number. Not too many companies will ship same day with free shipping, let alone a hand written thank you on my invoice. I will do all I can to spread the word of my experience with my order, and you guys keep up the great service! Can't wait to try these boots out!
Thanks again,
-Dustin
Thank you, Looks like it will be here today. Thank you very much and we WILL be doing business with you again. I appreciate the quick response. I will be sharing your name with many.
Kevin
