I just wanted to write in about one of your employees Mike Fogelson. I had ordered a jacket from you guys and due to sizing had to exchange it. There was some issues with getting the jacket I had requested, but Mike went above and beyond to make sure that everything was sorted out in a timely manner. I just wanted to give him the recognition that he deserves! Because of the dedication he showed I will without a doubt continue to do business with your company! Not only did he get it sent out right away but I got the jacket 2 days before the expected delivery date! Thanks guys!
Hi I just wanted to say I am very pleased with the service and the quality of my purchase...everything I ordered fit perfectly thanks again so much pleasure doing business with friendly helpful people!
Good morning Mike,
I was pleasantly surprised to come home on Tuesday to find the replacement helmet bag already there waiting for me. Up North Sports company has truly renewed our belief that there are still companies out there who understand the importance of great customer service. I've told everyone that I can what a positive experience we've had with your company.
We have more equipment (you can never have enough!!) to purchase in the near future and it's going to be with Up North Sports!!