Cordura outer shell with Du-Pont® Teflon® coating.
100% waterproof hydroguard liner system
7 oz. Polyester fiberfill insulation
Adjustable 3” wide shoulder straps
Snow catcher cuff
Popcorn stretch back
Full length YKK® side zipper
I was just about to order a hat online from another website, whenIi noticed the shipping would take too long. When I called their customer support the woman was super rude to me and made it very clear that I wouldn't recieve my hat before Christmas Eve (my brother's birthday, whome the hat was for.) I searched again and found the same hat on your website. When I called your customer support the woman on the phone was sooo nice and accomidating. She took my order right then and there and I recieved an email conformation before we even got off the phone. She said she would be packing it in a box right away and woud ship it today in order for me to recieve it within the next day or two. She also didn't even have to charge me extra! She was sooo polite and helpful and I really wanted to thank you, and he,r for a wonderful shopping experience during the holidays. Christmas can make people in retail and sales grumpy and impatient and she was the complete opposite. My order number is 1324304883 if that helps you identify who helped me. She definatly deserves praise for a job well done.
I wanted to say THANKS for your assistance with my helmet. You guys were great to work with and I appreciate the assistance. Please also thank HJC and Sullivan's for sending me a new helmet. I will definitely pass your name along to all my buddies when they are in need of gear.
Have fun riding!
Well We are very pleased with your service and quality. However My wife tried the Pants and coat on and found them pretty tight. She has sent them back and is wanting to get large in exchange for the mediums. Not sure if I needed to let you know but I thought it was important to keep you informed. Thank you for your great service and super selection of top quality items. Thank you again Kevin