Just received my gear. It all fits!! Yay! Thank you greatly!!
Up North Sports,
I'm usually not one to write an email to a company but in this case I wanted to send a you guys a big thank you! I just received my order (stomper boots) and they feel great and got them FAST. I will be taking a trip out west, leaving later this week. Since there is no snow here in IA I haven't taken my gear out until now, getting ready for this trip. A few days ago I see my old boots have a gaping hole in them and most the rubber completely cracked and deteriorated on my right boot! I needed a new pair fast and you guys delivered just that. There are next to no dealers around me that sell apparel so I was dependent on an online dealer. I came across you guys, saw you were a state away in MN, and read many good reviews about you on various snowmobile message boards. You guys didn't disappoint, and I will definitely be back for anything else I need. I would much rather support a smaller local company than the big name stores that treat you as a number. Not too many companies will ship same day with free shipping, let alone a hand written thank you on my invoice. I will do all I can to spread the word of my experience with my order, and you guys keep up the great service! Can't wait to try these boots out!
Thanks again, -Dustin
I don’t typically write emails when I get good customer service, but I felt compelled to write you. I just wanted to let you know how impressed I was with your service! From your friendly greeting, all the way to you loading my gear into my pickup…absolutely fantastic. I would not hesitate to make the 14 hour round trip again solely based on the way you treated me. I’ve told everyone that I’ve seen since Saturday about you, and will continue to HIGHLY recommend you in the future. Thanks again for making my experience one to remember.