My family and I stopped in your store for the very first time last week on our way to meet my father in law for a weekend of riding in the Bemidji area. My father-in-law threw a last minute request for me to try and find him a new pair of boots while we were waiting for him to get into town.
We purchased a pair of Klim Arctic GTX boots for him to try out. Not only did they fit perfectly he also stated (multiple times) that his feet have never been warm while riding until now.
It was a pleasure meeting you and I can guarantee you will see us again.
Always a pleasure doing business with you folks. Top of the line gear and awesome customer service, the only place I buy my snowmobiling stuff. Keep up the good work.!
I was just about to order a hat online from another website, whenIi noticed the shipping would take too long. When I called their customer support the woman was super rude to me and made it very clear that I wouldn't recieve my hat before Christmas Eve (my brother's birthday, whome the hat was for.) I searched again and found the same hat on your website. When I called your customer support the woman on the phone was sooo nice and accomidating. She took my order right then and there and I recieved an email conformation before we even got off the phone. She said she would be packing it in a box right away and woud ship it today in order for me to recieve it within the next day or two. She also didn't even have to charge me extra! She was sooo polite and helpful and I really wanted to thank you, and he,r for a wonderful shopping experience during the holidays. Christmas can make people in retail and sales grumpy and impatient and she was the complete opposite. My order number is 1324304883 if that helps you identify who helped me. She definatly deserves praise for a job well done.