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Return Policy


You may return any unused item(s) within 30 days for an exchange or refund. In the event of a returned purchase, Up North Sports will refund the cost of the item but not the original shipping charge. In order to qualify for a full refund the item must be returned in original condition with the original packaging intact and any tags or protective materials still attached. Any item returned with the tags removed or original packaging not useable will incur a 20% restocking fee.

When returning an item, please use the original shipping carton and pack the item(s) securely. Enclose the invoice with an explanation for the return or exchange. Ship the package prepaid as we do not except returned items COD.

Any item returned in a damaged condition will be reviewed by Up North Sports to determine how the damage occured. If it is determined that the damage was caused by the shipper Up North Sports will work with the shipper to recover the costs of the damage. If it is determined that the damage was caused by the purchaser then the cost of the damage will be the responsiblity of the original purchaser. Causes for damage may include improper packaging, improper handling, alteration of the item, etc. A reasonable value of the damage will be determined by Up North Sports and that value will be recovered from either the shipper or the customer.

*Please note that we offer free shipping on all Helmets. In the event of a returned helmet we will charge a $10.00 restocking fee.